POLICIES & PROCEDURES

HOURS:
Office hours are from 8:30 AM to 5:00 PM (Central Time) on weekdays. Please call or fax your orders in by 4:30 PM if possible as we perform daily computer maintenance at the end of each day. Orders over the Web are taken 24/7.

RUSH DELIVERIES:
Courier charges will apply to all deliveries made by couriers.

RETURNS:
Returns (in original container) must be made within 30 days of purchase for full credit. Returns made after 30 days will be subject to a 20% restocking charge. Plug-in items that are subject to manufacturers warranty become a warranty issue for the manufacturer after 5 days.

LATE PAYMENTS:
Invoices not paid within 30 days will be subject to a 1.5% service charge per month or 18% annually. Accounts over 90 days past due will be C.O.D. until past due amounts are paid in full.